Retreat Terms and ConditionsNovember 12, 2019 2021-10-13 20:07
Retreat Terms and Conditions
(a) Your booking is not considered definite and no contract will exist until we receive a 50% deposit from you and you agree to these terms and conditions. (b) We do not share customer details with any 3rd parties.
(a) The price is the exact amount to be received by us in US Dollars.
3. Your Travel Arrangements
All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. Airport Transfer to/from the Del Alma Retreat is are incluede, others are at your own cost, unless otherwise specified.
4. Travel Insurance
(a) Travel insurance is highly recommended. If you choose to buy insurance we require that your travel insurance covers the activity of this retreat as well as unexpected cancellation, sickness, losses and all the usual risks. You should bring the policy with you in case of an emergency.
5. Your Health
(a) It is your responsibility to let your Instructors know if you have any injuries and to be mindful at all times of your own body’s capability during the retreat. If you experience any injury or discomfort during any activity during the retreat, then you must desist immediately.
(b) It is also your responsibility to consult a doctor with an understanding of you taking all this activities to check that you are sufficiently fit and healthy to undertake yoga classes, surf, hiit and other physical activities that you may chose to do whilst on the retreat.
(c) Please advise us of any mental or physical health conditions and dietary requirements. If you have health conditions and dietary requirements that may be affected by the activities offered on our retreats we reserve the right to advise you to desist and in the interests of your wellbeing, or others, we may decline your stay at our retreats.
(d) Whilst all measures are taken to ensure a high standard of health and safety, we are situated in the countryside where the land is uneven and we shall not be responsible for any injuries caused by uneven terrain.
(e) Women who are 12 to 28 weeks pregnant should provide a letter from their health practitioner specifying that they are fit to travel and able to engage in the activities that we provide. We would prefer pregnant women to have done a little yoga before they arrive.
7. Cancellation by you
(a) You (or any member of your party) may cancel your booking at any time, providing that the cancellation is made by the person submitting the booking form and is notified to us in writing. Cancellation will take effect the day such notification is received by us. If such cancellation is made within less than 30 days before the start of the retreat, we will retain the deposit of the retreat. However, if another person can be found to take your place, then we may offer you a refund at our discretion. Or book in other time that we have avibility.
(b) Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim on your insurance.
8. Amendments by us
Occasionally, changes may have to be made (e.g., yoga teacher, massage, class times or other arrangements), which we reserve the right to do at any time. If your accommodation has to be changed, we will do our utmost to provide accommodation of a similar rating. If a significant change becomes necessary, we will inform you as soon as reasonably possible if there is time before your departure.
9. Cancellation by us
We reserve the right in any circumstances to cancel a retreat.
10. Our liability to you
(a) We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.
(b) We do not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.
(c) We are not liable for any injuries you may incur. Activities are undertaken at your own risk. We are not liable for any medical or psychiatric conditions, which may develop during or subsequent to the retreat. We are not liable for loss of, or damage to, your personal property.
11. Group Bookings
Where a booking is made on behalf of several individuals the booking is conditional on the person(s) paying having authorization from all the individuals named on the booking form to enter into this contract. The terms of this contract will apply to each member of the group as though they had paid for their own retreat individually and directly to us.
12. No Liability for possessions
(a) The retreat will not be left empty and unlocked at any time, and you will be given your own personal key to your room. It is your responsibility to ensure that your possessions are kept safe at all times. This includes hire cars or other hired equipment.
If you have a problem during your retreat, please inform the organizer immediately and he/she will endeavor to put things right. Please note that we cannot be responsible for the individual behavior of any group member or other guest in our retreats.
15. Health Restrictions
You acknowledge that during any trip with Del Alma Retreat you participate voluntarily in any and all activities arranged, and insofar as is legally permissible, you surrender your right to any cause of action against Del Alma Retreat, their teachers, staff’s, and owners, arising from any loss or damage to any person or property that occurs during a Retreat up to and including death.
If you are currently pregnant, or under medical or psychiatric supervision, you must provide a Doctor’s certificate confirming your fitness to travel and take part in the retreat as well as notifying Del Alma Retreat. Del Alma Retreat is unfortunately not suitable for those with psychiatric or deep emotional issues or those looking for counselling or therapy, as our team are not professionally qualified in these areas. Our team are also not medically trained and do not know your medical history so cannot offer any specific medical advice whilst at the retreat.
Del Alma Retreat is a smoke free and alcohol free retreat. If you wish to smoke (including e-cigarettes and vaping) you can go outside the property. Anyone found inebriated or smoking in the property may be asked to leave the retreat and no refund shall be given. Any alcohol found on the premises will be confiscated and given back on check out. No recreational drugs may be brought to the retreat, any guests found intoxicated or under the influence of recreational drugs will be asked to leave the retreat (no refund shall be given).
Thank you for choosing to book with Del Alma Retreat, we look forward to welcoming you to our retreat.